Stories from local shops

A pie de
mostrador.

Listen before building. Here we bring together conversations, observations and questions about the work that keeps our shops going.

Listening report · Extended edition

The invisible work
of running a shop.

Ten shops, a conversation with a distributor and one question: what would it take for the business to stop depending on the same person all the time?

A conversation can confirm an idea, change it or reveal something we hadn't noticed. This space records that learning, with its context and limits.